Privacy Policy
Caroline Holloway (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 2020 (New Zealand).
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.
1. Information We Collect
We may collect personal information that you provide to us directly, including:
Your name
Email address
Phone number
Appointment or enquiry details
Any information you include in contact or booking forms
We may also collect certain technical information automatically when you visit our website, including:
IP address
Browser type and device information
Pages visited and time spent on the site
Cookies and analytics data
2. How We Use Your Information
We use your personal information to:
Respond to enquiries or appointment requests
Provide information about our services
Improve our website and services
Communicate with you about bookings or treatments
Send newsletters or updates (if you have opted in)
We will only use your information for the purpose it was collected unless permitted by law.
3. Cookies and Website Analytics
Our website may use cookies and analytics tools to understand how visitors use the website.
Cookies help us:
Improve website functionality
Analyse website traffic
Provide a better user experience
You can disable cookies through your browser settings, although this may affect how the website functions.
4. Marketing Communications
If you choose to subscribe to updates or newsletters, we may send occasional communications about:
Treatments
Clinic news
Promotions or events
You can unsubscribe from these communications at any time by clicking the unsubscribe link in emails or contacting us directly.
5. Sharing Your Information
We do not sell or rent your personal information.
We may share information with trusted third-party service providers who help operate our website or business, such as:
Website hosting providers
Email marketing platforms
Online booking systems
Analytics providers
These providers are required to protect your information and only use it for the services they provide to us.
6. Storage and Security
We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access.
Your information may be stored securely using reputable service providers and protected by appropriate security measures.
7. Access and Correction
Under the Privacy Act 2020, you have the right to:
Request access to the personal information we hold about you
Request correction of your personal information
To make a request, please contact us using the details below.
8. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those websites.
We recommend reviewing the privacy policies of any external websites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services or legal requirements.
The latest version will always be available on our website.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Caroline Holloway
+64 21 587 797